Money Back Guarantee

All purchases enjoy the "satisfaction or your money back" option!

Return the item within five days from the delivery date in perfect condition, including its original box, once the integrity of the goods has been ascertained, only the cost of the item will be refunded (excluding shipping costs, which will be borne by the 'buyer as required by the relevant law).

Conditions of Sale & Data Processing

Zoccoli Fetish shares phone numbers and email addresses with its shipping partners and / or couriers to help them deliver an order. They will be able to use these details only if they need to contact you to allow the correct delivery of the purchase. The delivery address cannot be changed after the order once shipped, otherwise there will be additional shipping costs.

In case of non-delivery of the goods due to the absence of the recipient or to the wrong address, the cost of the further shipment will be borne by the buyer; We also decline any responsibility for any damage caused by the goods due to transport, for any delays in delivery and for anything else not attributable to us.

Returns & Exchanges

Contact us within: 15 days of the order

Send items back within: 30 days of delivery

For custom orders and intimate items "these items", unless they arrive damaged or faulty, I cannot return or exchange

Buyers are responsible for return shipping costs. If the item is not returned in its original condition
the buyer is responsible for any loss in value.

Information pursuant to Article 13 of Legislative Decree 196/03

This information describes, pursuant to and for the purposes of Legislative Decree n. 196/2003 on the protection of personal data (called "Code"), the methods and purposes for managing the data provided by users of the site. It is made in accordance with art. 13 of the Code as well as in consideration of Recommendation 2/2001 on the minimum requirements for online data collection in the European Union, adopted on May 17 by the EC-Group for the protection of individuals with regard to the processing of personal data and is addressed to all those who access the site. Everything provided in this information, unless otherwise indicated, is provided only for the site. The Managers and Authors of the site are not responsible for the contents of third party sites directly or indirectly connected also through links from the site.

Holder of the treatment

The Data Controller is Zoccoli Fetish. The data processing will be performed by employees or collaborators of the company operating within the same, in function of persons in charge or responsible for the processing. You have the right to update, modify, delete your data by writing to the following email address: info@zoccolifetish.com

Data processed and purpose of the processing

The simple consultation of the site does not in itself involve the collection or processing of users' personal data except for navigation data and cookies for which relevance for privacy purposes, please refer to the next sections of this document. If among the data provided by the user there were some attributable to third parties, the user guarantees towards Zoccoli Fetish that he obtains the consent of the same for the collection and processing of data. As for the purposes of the processing, they are identified with the completion of the subscription phase and with its subsequent execution, with the sending of messages concerning the registration and its operation and, subject to a specific consent of the user, with the sending promotional and illustrative material of the products / services and, if present, the website newsletter.

Processing methods

In any case, the processing will take place with the aid of tools and procedures suitable for guaranteeing security and confidentiality in accordance with the law and can be carried out both on and offline. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Consent

Upon registration, the user is invited to read the information provided pursuant to the Code and to confirm consent to the processing of the data provided on that occasion, for the purposes described from time to time. This consent and the provision of data marked as such must be considered mandatory in order to complete the registration on the site and the use of the services connected with the registration; the consent itself will, on the contrary, be optional with reference to the sending of promotional and / or information material relating to the activity and products / services of Fetish Hooves.

Scope of data dissemination

The personal data provided by users will be processed by Zoccoli Fetish or by persons appointed by the company as managers or agents. They will also be communicated to third parties in charge of providing services related to the activities of the site and the execution of the contractual obligations assumed through them, who will archive them and process them to allow the execution of the service entrusted to each of them. In particular, the subjects are suppliers of technological and telematic services, suppliers of logistics services, system managers and payment services.

Navigation data

The computer systems and software procedures used to operate the site acquire, during their normal operation, some data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties but which, by its very nature, could allow users to be identified through processing and association with data held by third parties. This category of data includes IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and IT environment. These data are not disclosed but are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning; they are kept for the times defined by the relevant legal regulations. The data could still be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Rights of the interested party

The user has the right at any time to obtain confirmation of the existence or otherwise of the data and to know its content and origin, to know the purposes and methods of treatment, to know - in case of treatment with electronic tools - the logic applied to this treatment, to verify its accuracy or request its integration or updating, or correction (Article 7 of Legislative Decree No. 196/2003). Pursuant to the same article, the user has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. The processing of the user's personal data will take place in accordance with and will be governed by Italian law (Legislative Decree no. 196/2003). The rights may be exercised by sending a simple written communication to be addressed to Zoccoli Fetish or to the address info@zoccolifetish.com

Cookie

Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on the next visit. The cookies of the so-called third parties, on the other hand, are set by a website other than the one the user is visiting: on each site there may be elements such as images, maps, sounds, specific links to web pages of other domains that reside on servers other than that of the visited site. Cookies are used for different purposes: execution of computer authentication, session monitoring, storage of information on specific configurations regarding users who access the server, storage of preferences. A cookie cannot retrieve any other data from the user's hard drive or transmit viruses or acquire email addresses. Each cookie is unique to the user's browser.

Cookie management via browser

The user can revoke the consent at any time and with effects on the future, by selecting the specific browser parameters that allow you to exclude the activation of cookies. The methods are as follows: - Internet Explorer: select Tools / Internet Options, click Privacy or Confidentiality and choose the desired privacy level using the cursor; - Chrome: select Tools / Settings, click Show advanced settings and, in the Privacy section, click on Content settings; - Firefox: select Tools / Options and click Privacy; - Safari: select Settings> Safari> Block cookies and choose "Always allow", "Allow only from websites I visit", "Allow only from current website" or "Always block". If the user blocks or deletes a cookie, it may be impossible to restore the preferences or customizations set.

Technical session cookies

The use of so-called technical session cookies, which are not stored permanently on the user's computer and disappear when the browser is closed, is strictly limited to the transmission of user session and cart identifiers. They are used to allow safe and efficient exploration of the site, and are used to carry out and maintain user identification within the session. Pursuant to Article 122, paragraph 1 of the Code in the formulation in force following the entry into force of Legislative Decree 69/2012, these cookies can be used even without the consent of the interested party.

Consent to the use of cookies

The user consents to the use of cookies by scrolling the page or by clicking on the Close button of the information banner. In order not to consent, the third-party cookies, specified below, must be disabled.

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this site, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network. Personal data collected: Cookies and Usage data.

Google Analytics Demographics and Interest Reporting

The service is part of the Google Analytics service and allows the user to be anonymously profiled. Personal data collected: Cookies and Usage data.

Google Maps

Google Maps is a map viewing service managed by Google Inc. that allows this site to integrate such content within its pages. Personal data collected: Cookies and Usage data.

Youtube Video

Youtube is a video content viewing service managed by Google Inc. that allows this site to integrate such content within its pages. Personal data collected: Cookies and Usage data.

Vimeo Video

Vimeo is a video content viewing service managed by Vimeo, LLC that allows this site to integrate such content within its pages. Personal data collected: Cookies and Usage data.

Registration and Newsletter

By subscribing to the newsletter or by registering, the user's email address is added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this site can be sent. The user's email address could also be added to this list as a result of registering on this site or after making a purchase. Personal data collected: user, email, name, surname, company, date of birth, place of birth, address, locality, postcode, province, country, telephone, fax, profile type, tax code, VAT number.

Geolocation

This site may collect, use and share data relating to the user's geographical location in order to provide services based on the location itself. Most browsers and devices provide tools by default to deny geo-tracking. If the user has expressly authorized this possibility, this site can receive information on its actual geographical position.

Personal data collected: Geographic location.

E-commerce

The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this site depend on the payment system used.